Email Support
For instructions on creating PB2Diag and log files, click here. Make sure the compressed archive has a descriptive name and note it in the space below. (Please don't use generic labels such as "archive.zip" or "problemfile.sit.")
If your file is over 5MB please use FTP to send the file. Compress the PB2Diag file, log file, and/or the problem file and upload it to our FTP site by clicking this link and dragging the archive to the Internet Explorer Window. If you are using a browser other than Internet Explorer, log in to the FTP site (ftp.xitron.com\incoming-support) using the following credentials:
- User Name: xitroncustomer
- Password: xitron4ftp